Shipping Info

Please allow 1-3 business days for order processing. If selecting the Express Delivery option, please send an email to with your order number.

Cochenille is not responsible for any lost, missing or stolen packages.

*International orders: The recipient is responsible for paying all customs fees, Cochenille will not re-ship or refund shipping on any packages returned to sender due to unpaid Custom fees. Please use the tracking information on the USPS website to view your countries designated postal carrier once it has been received into your country. You can then use this tracking number on the designated postal carrier website to track your package.

If you do not see your country listed under our shipping options, please contact for a custom order. Please include: 

1. Contents of your order

2. Shipping and Billing Address (please include Province if applicable)

3. Email and Phone Number